OUR LED HOOP GUARANTEE
We want you to be happy with your hoop! Although refunds are not within our policy,
we provide a generous warranty on every hoop we sell.
The real advantage to LED Superhoops is that they are super SIMPLY constructed. Not
only does this save us all money, our intention is to nearly eliminate malfunctioning by
cutting down on the parts that could suffer wear and tear.
*Self-repair of your hoop will void your warranty.
We want you to be happy with your hoop! Although refunds are not within our policy,
we provide a generous warranty on every hoop we sell.
The real advantage to LED Superhoops is that they are super SIMPLY constructed. Not
only does this save us all money, our intention is to nearly eliminate malfunctioning by
cutting down on the parts that could suffer wear and tear.
- If any unforeseen internal electrical problem occurs for UP TO A YEAR,
- send it back to us (shipping and handling fees apply) and we will repair the
internal workings for free.
- If we update our design, we will let you know through our mailing list
- and adjust your hoop for UP TO A YEAR after purchase for a minimal fee.
Due to the complicated nature of the SuperWickit LED/Fire combo hoop, updates may incur a
larger fee than standard LED hoops.
*Self-repair of your hoop will void your warranty.
SHIPPING YOUR HOOP BACK FOR REPAIR/UPDATES
| There is NO RATTLE in our hoops! |
We test each LED SuperHoop
thoroughly before sending it out
and insure the packaged hoop for the
price of the hoop just in case the postal
carrier goes, well, postal.
That said, you'll want to care for it like
you would any other electronic item
that cost you a hundred or so bucks.
More about caring for your LED hoop
How to Ship Your Hoop:
Recent changes at the United States Postal Service are making it more and more difficult to ship hoops fully assembled. Please coil
down your hoop to less than 30" diameter for shipping. If possible, use the box in which your hoop first arrived. A box will be necessary
to ship through FedEx (which we strongly recommend). You will get the best price if your package is 30 X 30 X 5 or smaller. Should you
have any questions or require assistance, we are available during business hours at 877-LED-HOOP. We're here to help!
Recent changes at the United States Postal Service are making it more and more difficult to ship hoops fully assembled. Please coil
down your hoop to less than 30" diameter for shipping. If possible, use the box in which your hoop first arrived. A box will be necessary
to ship through FedEx (which we strongly recommend). You will get the best price if your package is 30 X 30 X 5 or smaller. Should you
have any questions or require assistance, we are available during business hours at 877-LED-HOOP. We're here to help!
BE SURE TO:
- insure the package at replacement
price of your hoop for your protection - Obtain and email us a tracking number
- Mark as "Fragile"
Ship your hoop to:
SUPERHOOPER.ORG
567 Contour Dr.
Lake Charles, LA
(temporary address through December)
SUPERHOOPER.ORG
567 Contour Dr.
Lake Charles, LA
(temporary address through December)
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| If you have a previous-model LED Superhoop that does rattle, click here to find out how to update it! |